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Reviews for Promenade at Berkeley

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Posted On: 3/1/2019

Great Staff!

The staff at Promenade at Berkeley Lake were all very welcoming and helpful. Not sure if they quite understand how they helped to make a very stressful situation, less stressful. Even the maintenance gentlemen were friendly. I don't think we take out enough time as residents and customers to recognize the patience it takes to work with people as we generally emphasize the negatives and not the positives. Therefore, I wanted to be sure after I got settled in {3 weeks now) to say THANKS you guys for such an awesome experience. Roberta, Robert, and not sure the Manager, as he seemed to be new himself, yet took time to stop, shake my hand, and say Hello. Sincerely, TaTamikia Gilmore
By: TaTamikia Gilmore     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 4/5/2018

This is a great place to live!

We moved here in October and have really started to enjoy our new home. The neighborhood is pretty quiet, lots of trees, and feels secluded. I love that this complex is within a couple miles of everything. One of my favorite features is the pool hours. A lot of places close the pool when the office closes. This place keeps it open real late. Oh and the valet trash is awesome. I love setting my trash out and not having to walk it to a dumpster. Another thing that I like is the lack of speed bumps. There are some, but they aren't every 100 feet like some places and the bumps that are here aren't so big that you have to crawl over them to not lose your bumper. Last but not least, I love the staff here. They are friendly, inviting, thoughtful, and ready to solve a problem at a moments notice. If I were to improve one thing, it would be adding 3 bedroom options in to the apartments available to rent. I guess that would have to be an expansion option and may be a bit costly, but I know I would pay to live in one with an extra room. With all of that said, so far, we love this place!
By: Anthony Parker     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/2/2017

Shelf installation

Great and fast service. Thankful.
By: Tonia     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/27/2017

EXCELLENT APARTMENT PLACE!!

The Promenade's property manager and staff are super friendly and willing to go out of their way! Carla, Chris, and Isaiah, all helped me find the perfect apartment. Any time I had a question or concern they were very helpful. I toured every place in the area and Promenade had everything for a great price.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars